← Back to TempMail

Frequently Asked Questions

Everything you need to know about TempMail

💡 Tap any question to see the answer

General

What is TempMail?
TempMail is a free disposable email service. It gives you a temporary email address instantly with no registration required. Use it to protect your real inbox from spam when signing up for websites you are not sure about.
Is TempMail free?
Yes. TempMail is completely free to use. No registration, no payment, no credit card. We keep it free through advertising and optional donations from users who appreciate the service.
Do I need to register or sign up?
No. You never need to register or create an account. Just visit the site and you instantly get a temporary email address ready to use.
Who owns the email servers?
We are honest about this. We do not own the email servers. We use third party APIs from Guerrilla Mail and 1secmail to receive emails. We are a frontend interface that displays those emails in a cleaner way. This is why the service is free.

Using The Service

How long does my email address last?
Your email address lasts 10 minutes by default. You can extend it up to 3 times by tapping the Extend button, adding 10 minutes each time for a maximum of 40 minutes total. After expiry a new address is generated automatically.
What happens if I refresh the page?
We save your session automatically so refreshing the page should restore your same email address and inbox. However if you close the tab completely your session is deleted for privacy and a new address will be generated next time.
Can I choose my own email address?
Currently addresses are generated randomly. Custom address selection is planned as a future feature. For now tap New Address to generate different random addresses until you get one you like.
Can I use it on multiple devices?
Yes. Use the QR code button to scan your inbox address with another device. This opens the same inbox on the other device. Note that session data is stored per device so both devices need to stay on the page.
What is the OTP extractor?
When an email arrives containing a verification code or OTP number our site automatically detects it and displays it in large text at the top of your screen. This saves you from having to open the email and search for the code yourself. Just tap Copy Code to copy it.

Technical

Why is my inbox not updating?
Your inbox refreshes automatically every 5 seconds when you are active. If it seems stuck tap the Check Now button to manually refresh. If the problem continues tap New Address to reset completely. Sometimes the email provider APIs experience temporary delays.
Why did my address change suddenly?
This happens when your session expires after 10 minutes or when you close and reopen the browser tab. Always copy your address immediately after it is generated. Use the Extend button to get more time before it expires.
Why does the email provider sometimes switch?
We use multiple email providers for reliability. If our primary provider Guerrilla Mail is slow or unavailable we automatically switch to our backup provider 1secmail. You will see a small notification when this happens. This ensures the service keeps working even if one provider has issues.
Is it safe to use TempMail?
For receiving non sensitive emails yes it is safe. All emails are displayed in a sandboxed environment to protect you from malicious content. However do not use temp mail for sensitive information like banking, passwords or personal documents as the email providers we use may have access to email contents.
Does TempMail track me?
No. We collect absolutely nothing about you. No IP addresses, no usage logs, no analytics, no tracking cookies. Your session data stays on your device only and is deleted when you close your tab. Read our Privacy Policy for complete details.

Problems and Limits

A website is not accepting my temp email. Why?
Some websites block known disposable email domains. This is their right and we cannot control it. Try tapping New Address several times to get a different domain. Different domains may work on different websites. We are continuously working to offer more domain options.
Can I send emails with TempMail?
No. TempMail is receive only. You cannot send emails from your temporary address. It is designed purely for receiving verification emails and avoiding spam.
Can I receive attachments?
This depends on the email provider. Some attachments may appear and some may not. We recommend not relying on TempMail for receiving important attachments as delivery is not guaranteed.
The site is not working at all. What should I do?
Try these steps in order: 1. Refresh the page. 2. Clear your browser cache. 3. Try a different browser. 4. Check your internet connection. 5. Wait a few minutes and try again. If the problem continues the email providers may be temporarily down. This is outside our control but usually resolves within minutes.

Legal and Privacy

Is using TempMail legal?
Yes. Using disposable email services is completely legal in most countries. Many legitimate companies offer similar services. However you must not use TempMail for illegal activities. See our Terms of Service for prohibited uses.
Does TempMail comply with GDPR?
Since we collect no personal data ourselves our GDPR obligations are minimal. We have no database of user information to protect or delete. Third party email providers we use have their own GDPR policies. See our Privacy Policy for full details.
How do I report abuse?
If you believe this service is being used for illegal or abusive purposes please email us at: quick-disposal-mail@proton.me We take abuse seriously and will cooperate with law enforcement when legally required.

Still have questions? Contact us